Terms and Conditions

Terms and Conditions for Music Instruction

Welcome to the Ready Set Gig family! Our goal is to provide quality music education, while maintaining a fun and family friendly environment.  By enrolling in a Ready Set Gig (“RSG”, “we” “our” or “us”) program for music instruction, client (“student” or in cases where student is a minor child “parent”, or “you”) agree to be bound by the Terms and Conditions of this Agreement through RSG Music Schools LLC. Please read through this agreement and feel free to ask any question you may have. Thanks!

Attendance

All lessons take place at the school, located at 34 N Valle Verde Drive, Suite 120, Henderson NV 89074. We do not offer in-home music instruction. Our business hours are posted on the front door of the school, as well as on Facebook and Google. Please note that our business hours may be affected by holidays. If in doubt, please call the school at 702-688-5553.

The student and parent/guardian understand and agree that lessons must run on schedule in order to not interrupt the flow of other lessons scheduled with the same teacher or in the same room. If RSG receives at least 24 hours prior notice that a student will miss a lesson, student may schedule a make-up lesson. NO REFUNDS WILL BE ALLOWED FOR UN-NOTIFIED MISSED LESSONS.

Missed lesson must be made up within 60 days of the missed lesson.

If the student is running late, the lesson will be held for a period of up to the first 10 minutes. If the student does not arrive within the first 10 minutes, all parties agree to treat the tardy as a missed lesson.

Students may remain at the school during business hours while waiting for lessons or pickup. All children must be picked up by closing time; no exceptions.

Unfortunately, RSG cannot provide students with transportation to or from lessons at this time.

Practice

Regular and consistent practice is the key to improvement as a musician. It is the responsibility of the student to practice between lessons.

  • Students without instruments at home may visit the school anytime during normal business hours subject to the terms in Section IV, check-in with a staff member, and use unoccupied rooms and/or unused equipment to practice.
  • When students are ready to start practicing at home, you are welcome to speak to us about purchasing an instrument at Guitar Center using our corporate discount. Doing so is purely optional and offered entirely as a convenience to RSG customers. RSG receives no commission from Guitar Center and assumes no responsibility for issues with goods purchased from Guitar Center under the discount program.

As part of enrollment at RSG, students are furnished with one (1) binder containing instructional material, instructor notes, and practice logs to aid in practice.

  • Students are expected to bring their binders with them to every private lesson.
  • Bringing binders to group rehearsals is optional.
  • If the binder is lost or damaged, RSG will replace the binder for a nominal fee.

Communication

Regular communication is key to the student’s musical growth within our program. RSG does it’s best to communicate with its students and their families through multiple channels; however, it is the student’s and parent’s/guardian’s responsibility to stay current on what’s happening at RSG by reviewing our communications regularly for updates on what’s happening at the school.

By enrolling in our programs, you consent to receive and agree to read announcements and notices from RSG regarding service delivery, including automated notices from the following services RSG uses to stay in touch with its students:

  1. Wellness Living,  Our online appointment system and billing portal – your account ID is your email address. Reset your password on Wellness Living.
  2. Mailchimp, We use this system to send info about the school, such as upcoming sessions, events and other promotions. You can opt out of purely promotional communications from this channel by emailing us at manager@rsgmusic.com, or clicking the unsubscribe link in the body of the message.
  3. Remind, This is a free app available at Apple Store or Google Play, which is used in many educational institutions to send notices out to students and parents. Instructions for enrolling in our classes on Remind are available at the school, or you can call us at 702-688-5553 and we will walk you through setup.
  4. Facebook, Instagram, Twitter, All students and parents/guardians are invited to follow us on these social media channels - our handle is @rsgmusic702. We send updates regularly on upcoming events, like Third Friday Open House, our shows, etc.

General Rules and Procedures

All students MUST check in at the front desk for attendance purposes upon arrival for each lesson. It is the responsibility of the student to check-in and keep RSG informed of their whereabouts at all times.

  • Students under the age of 15 may not leave the school while remaining within the shopping center where the school is located, unless:
  1. They do so with a parent/guardian; or
  2. They have consent from the parent/guardian do so under supervision by another student 15 years of age or older.
  • Under no circumstances are students permitted to leave the school and the shopping center except with a parent/guardian.

RSG makes reasonable efforts to respect student and parent/guardian preferences about instructor assignments. However, in some cases to ensure consistent instruction, RSG must reassign a student’s lesson and/or rehearsal to a different instructor.

Parents/guardians agree not to interfere with lessons and will follow the instructor’s direction in terms of attending lessons, calling out to students in rooms or interrupting teachers in rooms while lessons are taking place.

Parents/guardians agree to remain courteous at all times and direct concerns or complaints to Doug Bond, the Director of Operations, and not to teachers, other students, other parents/guardians or any other concerned personnel.

Use of musical equipment and lesson rooms at RSG is subject to advance scheduling, even in situations where a room appears to be unoccupied. RSG management has the final say on whether equipment is available for use in lessons or practice.

You agree to be responsible for use of the school’s and their personal music equipment at all times at the school. Unfortunately, RSG cannot loan out the school’s equipment to students outside the school itself. You agree to be responsible for any damage to RSG music equipment beyond normal wear and tear while said equipment is in a student’s possession and use.

Registration and Payment

A non-refundable payment totaling the first month’s fees, pro-rated based on the day of registration, is required at the time of registration to schedule lesson times with RSG instructors.

All lessons are billed and charged monthly in advance by credit card on the first day of the month. If payment is declined, the account must be brought current within 10 days or the account is subject to placement on hold and the scheduled lesson time may be lost.

In the case of instruction delivered to a child, that child’s parent/guardian is responsible for payment for the lessons agreed to be delivered to that child.

Holds, Termination, and Withdrawal

This Agreement may be placed on hold by either party. We request that RSG be given 30 days’ notice prior to hold.

  • Except in situations where the hold was initiated by RSG for nonpayment for services already rendered, then no fees for services will accrue during the hold period.
  • Unless other arrangements are made, charges for services will be resumed at the current price for services, on a date agreed-to in advance between RSG and the student.

This agreement may be terminated by either party. We request that RSG be given 30 days prior notice of cancellation.

  • For accounts in good standing, no refunds for prior month’s fees will be given to the extent that monthly fees have already been charged prior to notice of cancellation, but the student is welcome to complete the months’ lessons.
  • For accounts with balances due, the outstanding balance for lessons already delivered is due immediately upon notice of termination.

RSG reserves the right to terminate a student’s participation in our programs for disciplinary reasons, including but not limited to: violations of the Student Code of Conduct posted in the school, disruptive behavior, theft or vandalism, use of abusive language, defiance or disrespect, bullying, fighting or any other behavior or action deemed by RSG Management to justify removal. No refunds will be issued in the event of termination for student disciplinary reasons.

Hold Harmless and Indemnification

Parent/guardian fully understands that your child’s participation in music lessons or performances with the RSG Music Schools LLC may expose him/her to unforeseen risk of personal injury, death or property damage. Client hereby acknowledges that you voluntarily allow your child to participate in all events and agree to assume any such risks.

Parent/guardian hereby releases, discharge and agrees not to sue RSG Music Schools LLC for any injury, death or damage to or loss of personal property arising out of or in connection with your child’s participation in any event from whatever cause, including the active or passive negligence of RSG Music Schools LLC staff or any other participants of RSG.

In consideration for being permitted to participate in the RSG, parent/guardian hereby agrees, for your child, my heirs, administrators, executors and assigns, that parent/guardian shall indemnify and hold harmless RSG Music Schools LLC from any and all claims, demands, actions or suits arising out of or in connection with my child’s participation in any of RSG’s events.

Parent/guardian gives permission to authorize personnel to carry out such emergency diagnostic and therapeutic procedures as may be necessary for your child, and also permit such treatment procedures to be carried out at, and by the local hospital(s) for my child in the event of an emergency. Parent/guardian understands that any medical expenses will be billed directly to parent/guardian or their insurance company.

Media Release

Parent/guardian agrees to permit RSG staff, agents and other guests to take photographs and/or videotape during RSG lessons, events and performances without further recourse.

Parent/guardian understands that such photographic images, video, or audio recording of your child become the property of RSG, and may be used for commercial and/or promotional purposes to advance the legitimate business interests of the school.

If you do not wish for your child’s image to be used in this way, notify us in writing:

RSG Music Schools LLC
34 N Valle Verde Drive, Suite 120
Henderson, NV 89074

Terms and Conditions Revised August 2019

  1. Mailchimp, We use this system to send info about the school, such as upcoming sessions, events and other promotions. You can opt out of purely promotional communications from this channel by emailing us at manager@rsgmusic.com, or clicking the unsubscribe link in the body of the message.
  2. Remind, This is a free app available at Apple Store or Google Play, which is used in many educational institutions to send notices out to students and parents. Instructions for enrolling in our classes on Remind are available at the school, or you can call us at 702-688-5553 and we will walk you through setup.
  3. Facebook, Instagram, Twitter, All students and parents/guardians are invited to follow us on these social media channels - our handle is @rsgmusic702. We send updates regularly on upcoming events, like Third Friday Open House, our shows, etc.